FREQUENTLY ASKED QUESTIONS

Where Can All Third-Party Account Customers Book A Taxi Via Our Website?


All Third Party Account Customers Can Book Via Our Website, By Clicking On Our Third-Party Account Page & Then Clicking On The Subpage Called "Third-Party Account Customer" Page & Then Filling Out Our Third-Party Account Online Booking Form.




Where Can All Third-Party Account Suppliers Get Us On Board Onto Their Portals?


All Third-Party Account Suppliers Can Fill In Their Company Details, By Clicking On Our Third-Party Account Page & Then Clicking On The Subpage Called "Third-Party Account Suppliers" Page & Then Filling Out Our Third-Party Account Supplier Form.




Where Can A Third-Party Account Customer Speak To A Customer Representive From Enroute Taxis?


A Third-Party Account Customer, Can Speak To A Customer Representive From Enroute Taxis By Clicking On Our Home Page & Selecting The Specific Area That They Have Booked A Taxi In Via One Of Our Third-Party Account Suppliers & Call Us Direct On That Specific Number.




If A Third-Party Account Customer Wants To Make A Complaint Regarding Their Driver, How Does The Customer Make A Complaint?


If A Third-Party Account Customer Wants To Make A Complaint Regarding Their Driver, The Customer Has To Click On Our Third-Party Account Page & Then Clicking On The Subpage Called "Third-Party Account Complaints" Page & Then Filling Out Their Complaint, Via The Form That Is Shown On The Page. Once A Complaint Gets Submitted, One Copy Will Be Going To Us "Enroute Taxis" & One Copy Of Your Complaint, Will Be Going To The Third-Party Account Supplier, Whom You Have An Account With.




If A Third-Party Account Customer Wants Get A Refund For A Journey, They Booked With Through One Of Our Third-Party Suppliers, How Does The Customer Get That Refund From The Company They Booked With?


That Third-Party Account Customer Who Is Seeking A Refund For A Journey They Booked With Via A Third-Party Supplier, Who Passed On Your Job To Us "Enroute Taxis" Must Contact The Company They Booked With & Speak To Them About Their Refund & Not Us "Enroute Taxis".




What is a Third-Party Company?


A Third-Party Company Is A Company Or Entity With Whom You Have A Written Agreement To Provide A Product Or Service On Behalf Of Your Organisation To Your Customers Or Upon Whom You Rely On A Product Or Service To Maintain Daily Operations.




What Are The Benefits Of Using Third-Party Suppliers?


Organisations Rely Heavily On Third Party Suppliers, Contractors, And Partners To Help Meet Customer Demands And Maintain Daily Operations. Below Are Some Benefits Of Why Companies Use Third-Party Suppliers. You’ll Save Time. Nobody Has Time To Learn Every Skill Or Hire Every Person Necessary To Run A Business. Third-Party Suppliers Make It Possible To Run A Business Smoothly By Obtaining All The Professional Services Required To Operate And Fulfill Orders For Your Customers. You’ll Get Valuable Expertise. Your Company Doesn’t Have Time To Develop A New Team Of Experts. The Time And Cost Of Doing So Would Be Enormous. Working With Third-Party Suppliers For Expertise You Don’t Have In-House Will Likely Yield Better Results.




What Are The Risks Of Using Third-Party Suppliers?


If Your Third-Party Supplier Fail To Deliver, You’ll Fail To Deliver. However, Risk Is Inherent In Any Business Relationship. Using Third-Party Suppliers Comes With Many Risks, Most Of Which Can Be Mitigated.




Can Companies Avoid Using Third-Party Suppliers?


In Today’s World, It’s Impossible To Avoid Using Third-Party Suppliers. No Matter How Many Departments Your Company Creates, You’ll Never Cover Every Service You’ll Ever Need. Nor Should You, As Companies Must Determine The Right Balance Of Skills That Are Essential To The Business Versus Those That Can Be Outsourced.